Using chatbots to increase engagement.

Written by Daniel Ferrigon

September 14, 2019

Managing multiple social media channels is a challenging task. We’ve all seen the benefits of social media. However, engagement on social media is necessary to running a successful social media campaign. Liking, following, commenting, and messaging customers across your various social media accounts is a task best to automate. Interacting with users can be time consuming. Understanding that customers want answers to their questions promptly, chatbots can fulfill this need. Chatbots help businesses get more leads, close more sales, and save money with automation.

Often times I find that most business owners are messaging customers very similar sets of questions. These most frequently asked questions are ideal for chatbots. Employing the use of automating your customer’s most asked questions you can improve response times and get more sales.

A small business owner can get bombarded with daily operational tasks. So automating simple responses such as business hours, or directions are easy to setup growth hacks for increased productivity.

If your business is interested in seeing how automation can improve your business operations feel free to contact us for a custom quote.

Call for a quote today.

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