Using chatbots to increase engagement.

Written by Daniel Ferrigon

September 14, 2019

Managing multiple social media channels is a challenging task. We’ve all seen the benefits of social media. However, engagement on social media is necessary to running a successful social media campaign. Liking, following, commenting, and messaging customers across your various social media accounts is a task best to automate. Interacting with users can be time consuming. Understanding that customers want answers to their questions promptly, chatbots can fulfill this need. Chatbots help businesses get more leads, close more sales, and save money with automation.

Often times I find that most business owners are messaging customers very similar sets of questions. These most frequently asked questions are ideal for chatbots. Employing the use of automating your customer’s most asked questions you can improve response times and get more sales.

A small business owner can get bombarded with daily operational tasks. So automating simple responses such as business hours, or directions are easy to setup growth hacks for increased productivity.

If your business is interested in seeing how automation can improve your business operations feel free to contact us for a custom quote.

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Ferrigon Media
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Kim Novo
Kim Novo
12:50 15 Nov 19
Daniel been maintaining my website for several years now. Awesome job and always willing too help out!!!Thank you... Daniel!!!read more
Liliya Kent
Liliya Kent
04:58 08 Nov 19
Excellent and Reliable !!!
Robert Dinan
Robert Dinan
03:47 08 Nov 19
Daniel is a true professional in his space.Knowledgable, on time and innovative.5 Stars!!!!
Amanda Carter
Amanda Carter
15:17 12 Jul 18
I'm so grateful to have found Daniel, with Ferrigon Media. He has done wonders with SEO for my business. He also... redid my business website last year and I love the new look and professionalism of it. He is readily available if I ever have an issue and quickly responds to any concerns I have. I would highly recommend him without hesitation!read more
Mimi Moreno-Torok
Mimi Moreno-Torok
21:28 01 Jun 17
Daniel is extremely talented, timely and fantastic to work with. His customer service is impeccable. He gets what we... are trying to do and he has made us the most beautiful designs that I ask for and more! Every project we work on together is better than the last. I will continue to call on him for all of my designer needs. Thanks Daniel!read more
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